Brochure: Recognising and reacting swiftly to fraud and deception

This free guide about fraud and deception aims to help consumers avoid being swindled.

You have won € 15,000,000 with Euro millions!

A fantastic car bargain on the Internet. How can you resist?

You rented and paid for a holiday home six months ago. Upon arrival at your holiday destination, you find out that the house doesn’t exist.

The European Consumer Centre (ECC) regularly receives calls from disappointed consumers frantically looking for assistance in order to recover the money they have lost.

The ECC guide “Recognising and reacting swiftly to fraud and deception” aims to help consumers avoid being swindled. Using about 20 examples of frequently encountered fraudulent practices, the ECC aims to show you how professional swindlers operate and what to do once you became a victim.

This guide can be downloaded or ordered on our website free of charge.

eap/kme