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07/03/2011
Brochure: Your rights as a train passenger in Europe

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Brochures

Brochure: Your rights as a train passenger in Europe

This ECC brochure explains what to expect from the European railway companies.

The European Union aims to grant all its residents using trains the same rights and protection. What kind of information should railway companies provide prior to departure and during the trip? What are your rights in the event of a delay or a cancellation of your trip? What kind of assistance people with a disability and reduced mobility may expect from the railway companies? What is the liability of these companies in the event of a serious accident? And where can you find information or file a complaint?

You can find all the answers in the ECC Publication “Your Rights as a Train Passenger” which you can download or order free of charge on the ECC website.

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