Contact the European Consumer Centre Belgium
We are here to help. Please do not hesitate to get in touch if there is any consumer issue we may be able to assist with. Our service is free of charge and confidential.
Individual legal advice
You need individual legal advice? Call, mail or write the European Consumer Centre:
- +32 2 542 33 46 – Monday to Friday from 9 AM to 1 PM*
- Hollandstraat 13 – 1060 Brussels - Belgium
- Company number: BE 475.031.566
* The telephone lines will be closed from 25 December 2017 until 1 January 2018.
Lodge a complaint
Do you want to lodge a complaint against a business? Fill in our online complaint form. This way the European Consumer Centre can analyze your complaint more efficiently.
General information on your consumer rights
Are you searching for information on your consumer rights? Take a tour through our consumer topics.
Dispute with a Belgian trader
Do you have a problem or dispute with a trader established in Belgium? And you don’t live in Belgium but in a different EU country, Iceland or Norway? Please contact the European Consumer Centre from your country.
The communication officer of the European Consumer Centre is available for pressrelated or other questions. Check out our press page.
Meet the ECC Team
On this page you will find information on the people in our team who work to inform you of your consumer rights across Europe.