Belgian consumer wins court case in the Netherlands within 2 months
First positive reactions to European procedure for small claims. (25/03/2010)
How to make a complaint ?
Practical guide for consumers. (03/03/2009)
Simple and cheaper procedure for the processing of small cross-border claims
(29/01/2009)
You purchased goods (or a service) and you are not satisfied
What can you do – 5 steps?
(22/01/2007)
Prevention is better than cure
Forewarned is forearmed or so the saying goes. That is why the ECC provides a number of tips so you can make your purchases in an informed manner.
(22/01/2007)