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Belgian consumer wins court case in the Netherlands within 2 months

Belgian consumer wins court case in the Netherlands within 2 months

First positive reactions to European procedure for small claims. (25/03/2010)

How to make a complaint ?

How to make a complaint ?

Practical guide for consumers. (03/03/2009)

Simple and cheaper procedure for the processing of small cross-border claims

(29/01/2009)

You purchased goods (or a service) and you are not satisfied

What can you do – 5 steps? (22/01/2007)

Prevention is better than cure

Forewarned is forearmed or so the saying goes. That is why the ECC provides a number of tips so you can make your purchases in an informed manner. (22/01/2007)