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Do you have questions regarding a cross-border consumer issue? Have a look at the FAQ’s below. You might find the answer to your questions.

Should you have any further questions, please consult our legal advisers at +32 2 542 33 46 during business hours (Monday through Friday from 9am till 12.30 pm and from 1.30 pm till 5pm) or send an email to info@eccbelgium.be. Our service is free of charge.