Request sent

Your request has been sent successfully

You will receive an acknowledgment of receipt within an hour with a case reference. Use this number in all further communication with ECC.

Are you eager to find out how we handle your complaint? Check out this video!

 

Due to the Covid-19 pandemic, we are receiving an exceptional number of questions and complaints. The processing time of your request may take up to several weeks or even more than a month. Do you have an urgent request? Please contact us by phone.