Do you have a question or a complaint? Find out if ECC Belgium can help.

 
  1. You consider making or made a purchase from a professional trader as a private person?
  2. Do you have a question or problem in a cross-border context? Is your question in relation to a trader or service provider based in another European Member State? Or, do you have a question about European legislation ?
  3. Do you know your rights? Click ‘no’ if you wish to receive legal advice.
  4. Click ‘yes’ to submit your complaint to ECC Belgium. Are you rather interested in information about legal proceedings? Or is your opponent involved in bankruptcy proceedings? Click ‘no’.

You consider making or made a purchase from a professional trader as a private person?