Consumer news
20-06-17 Low emission zones in France
Do you intend to travel to France by car? France has implemented environmental zones which you may only access with an Air Quality Certificate. Find out how to get one.
15-03-17 15/03 is World Consumer Rights Day
At this special occasion, the ECC-Net launches its report on the impact of counterfeiting on online consumer rights in Europe and publishes 10 tips on how to avoid bying counterfeit on the Internet.
07-02-17 Safer Internet Day
Buying, downloading and networking on the internet: keep it safe thanks to the 5 commandments for safer internet use on this Safer Internet Day.
31-08-16 ODR platform: designed for all your online consumer disputes
If you've had a problem with an online purchase, you can use this platform to try to reach an amicable and out-of-court settlement.
31-08-16 Brochure: Renting a car in Europe
Want to rent a car? Booking, general terms and conditions, warranty, insurance, inspection of the vehicle, accidents and breakdowns: ECC highlights the correct reflexes in this brochure.
30-08-16 Hoteling.com
Hoteling.com went bankrupt. Are you a victim? ECC Belgium explains what you can do to recover your money.
19-01-16 Free download: 'ECC-Net: Travel' App
This App is designed to be a companion for when you travel. It can help overcome difficult situations and assist in exercising your consumer rights in 25 languages and 30 countries.
