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How can ECC help?

Your consumer rights don't stop at borders. Do you have a problem with a purchase made in another European Member State? Turn to the ECC Belgium and its European network for free information, advice and mediation services.

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In the spotlight

Calendar 2018

Bye bye our famous cube. Our calendar got a new look and format: you hang it on the wall or keep it at hand? In any case, it offers a clear overview of your appointments in 2018. Order it for free.

Mobile calls and surfing in Europe

Roam Like at Home. As of 25 June roaming costs have completely been eliminated. People will pay domestic prices, irrespective of where they are travelling in the EU for calls, SMS and mobile internet. ...

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Low emission zones in France

Do you intend to travel to France by car? France has implemented environmental zones which you may only access with an Air Quality Certificate. Find out how to get one.