How can ECC help?

Your consumer rights don't stop at borders. Do you have a problem with a purchase made in another European Member State? Turn to the ECC Belgium and its European network for free information, advice and mediation services.

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In the spotlight

Free download: 'ECC-Net: Travel' App

This App is designed to be a companion for when you travel. It can help overcome difficult situations and assist in exercising your consumer rights in 25 languages and 30 countries.

Brochure: Renting a car in Europe

Want to rent a car? Booking, general terms and conditions, warranty, insurance, inspection of the vehicle, accidents and breakdowns: ECC highlights the correct reflexes in this brochure.