Did you ever pay for an extended guarantee when purchasing a product on the high street or online?
ECC Belgium invites you to share your experiences and to participate at this short survey.
We appreciate your help and thank you very much for your contribution.
Welcome to the European Consumer Centre Belgium
The ECC Belgium informs consumers on their rights when buying goods and services in another European Member State, Norway and Iceland and helps to find solutions to cross-border shopping problems.
This service is free of charge.
The ECC Belgium cannot accept complaints from Belgian consumers against Belgian traders.
Are you looking for the best deal when shopping for a new car? You might be interested in looking at available options in other member states. This brochure shows you how to proceed.
The new Consumer Rights Directive, which aims at a single market with a high level of consumer protection, will enter into force in June 2014.
Your rights before, during and after your holiday.
Read our brochure to get yourself up to speed on your rights.
What can you do to try to get your money back?
You signed a long term holiday agreement and have changed your mind.
Where can you obtain transit plates and how much do they cost? The ECC-Net has gathered this information in an overview.