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Your consumer rights don't stop at borders. Do you have a problem with a purchase made in another European Member State? Turn to the ECC Belgium and its European network for free information, advice and mediation services.

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Don't get fooled!

In the spotlight

Misleading telephone sales

Following an telephone call, you received an invoice for an unsolicited product. This smells like a telephone sale that is completed under duress. ECC Belgium explains your rights.

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