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ECC Belgium is being taken over by another host. As this involves a lot of work, we have to temporarily close ECC for new complaints. Current complaints will continue to be processed.
- Do you have a new complaint? Keep an eye on our website from the end of January 2026.
- Do you have an ongoing query or complaint? We will keep you informed in the usual way.
- Would you like to contact us by telephone? You can do so until Friday 5th of December. We will do our utmost to be available again as soon as possible, on a new phone number. We aim to be back on 19 January 2026.
Keep an eye on our website for more information.
While the complaint form is offline, please consult our content page with information and practical tips that might help you solve your issue yourself.
Also don’t forget to do the #WebshopCheck before your online purchase.
The full overview of our topics includes:
- Travel
- Online purchases
- Telephone purchases
- Face to face
- Car
- Guarantee and warranty
- Misleading practices
- Services in Europe
Please note: the content on our website is more complete in Dutch and French. If you cannot find what you are looking for in English, please try looking in these languages.
