Two-year legal guarantee
If you buy something for private use, i.e. not for professional purposes, from a European trader, you are entitled to a two-year legal guarantee. Your rights will vary depending on the date on which you make your purchase, due to new European guarantee legislation (Directive 2019/771) which needs to be incorporated into national legislation in the various member states. The differences are important!
The differences are as follows
Did you buy something in another member state of the European Union? It is possible that the new rules already apply even if you made your purchase before 1 June 2022. In some European countries, the new rules took effect earlier. Other countries have not yet incorporated the legislation. Please do not hesitate to contact us if you have further questions.