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How can ECC help?

Your consumer rights don't stop at borders. Do you have a problem with a purchase made in another European Member State? Turn to the ECC Belgium and its European network for free information, advice and mediation services.

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In the spotlight

Do the Web Shop Check

Are you sure the web shop you want to buy from is trustworthy? Check it now with this tool from ECC Belgium.

Calculate your compensation

Has your flight been delayed, overbooked or even cancelled? Or have you experienced problems with your luggage? Using this tool you will find out whether you are entitled to compensation.

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