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29/11/2022 Concert tickets
Your dream event is sold out? You're trying to find tickets online? Beware of the risks associated with secondarily resold tickets!
28/09/2022 Online reviews: can they be trusted?
How can you determine whether a web shop can be trusted? Checking online reviews is an excellent start. Unfortunately reviews can also sometimes be manipulated. Here are the good reflexes to decode them.
13/07/2022 Holiday 2022: a summer overshadowed by flight cancellations and delays
Are flight cancellations or delays caused by strikes or shortages of airline staff jeopardising your travel plans? These are your rights!
07/07/2022 ECC-Net Report: Commercial Warranties-Are they worth the money
As a consumer you are entitled to a two-year legal guarantee for which the responsibility rests with the seller. But sometimes a trader may offer an extra commercial warranty against payment. Are these commercial warranties worth the money? ECC-Net examined these commercial warranties down to the last detail.
Remember: new guarantee rules have been in force in Belgium since 1 June 2022.
30/06/2022 Roaming
Roam Like at Home in Europe. Roaming costs have completely been eliminated until at least 30 June 2032. People pay domestic prices, irrespective of where they are travelling in the EU for calls, SMS and mobile internet.
01/06/2022 Digital content and services
Do you ever download or stream movies? Are you active on social media? This type of digital content and services has been subject to new rules since June 2022. We have analysed them in fine detail on your behalf.
24/02/2022 Flight brought forward, now what?
Has your flight been brought forward by more than an hour? According to the European Court of Justice, you then have the same rights as provided for by the European legislator in the event of a canceled flight.
24/02/2022 Jobs
Are you a student in communication or marketing? And are you looking for an internship as part of your studies? Contact us by email. We might be able to offer you something interesting.
22/09/2021 Online Payments: most important rules
Online payments are now more secure than ever thanks to the mandatory use of two-factor authentication. But what exactly does this mean?
