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27/07/2016 Guarantees on online purchases

You have a two-year legal guarantee on your online orders. How to take advantage of it and what is a commercial warranty?


27/07/2016 Booking your trip

Enjoy your holiday with the proper preparation and a perfect booking.


26/07/2016 Submitting a complaint to the ECC

How can you submit a complaint to the ECC.


08/07/2021 Bankruptcy

You just placed an order? But what to do in case of bankruptcy? ECC Belgium helps you step by step.


08/07/2021 Which court?

Which court is competent for your dispute with a trader? ECC Belgium provides a general overview.


11/08/2016 Alternative Dispute Resolution

Alternative Dispute Resolution is quicker and cheaper than going to court. Discover why.


15/07/2016 Guarantee on your in-store purchase

You have a two-year legal guarantee on your in-store purchases. How to take advantage of it and what is a commercial warranty?


07/09/2016 Problem with delivery

The product you ordered is not in stock or too heavy but the delivery keeps you waiting a long time. ECC explains.


07/09/2016 Cancelling a subscription

Do you want to cancel a subscription contracted in a shop/store? Find out your options.


17/06/2016 What ECC Belgium can do for you