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09/12/2020 ECC-Net Report: E-commerce 2014: Part 1 - Highlights for traders - Checklist and test yourself tool
This report from the European Consumer Centres (ECC-Net) about e-commerce is divided into two parts. Part 1 is aimed at guiding businesses in consumer legislation in relation to cross-border e-commerce and to increase the cooperation between ECC-Net and business organisations.
09/12/2020 ECC-Net: The European Consumer Centres’ Network Fifth Anniversary Report 2005-2009
This 5th anniversary report sheds light on the work accomplished by the European Consumer Centres over the past 5 years and focuses on how they help and advice consumers in Europe.
09/12/2020 Transit plates in the European Union
Where can you obtain transit plates and how much do they cost? The ECC-Net has gathered this information in an overview.
09/12/2020 Renting a car in Europe
This brochure explains how to reserve a rental car (before you leave or on the spot), what to verify when you collect the car and when you return it. What does the contract propose? It also includes some useful tips and a hire car glossary.
09/12/2020 Enhanced Consumer Protection – the Services Directive 2006/123/EC
European consumers still face discrimination based on nationality or place of residence., reveals this ECC-Net study published in November 2013. These practices constitute a breach of the Service Directive 2006/123/EG.
09/12/2020 ECC-Net Infographic: 10 Years serving Europe's consumers
What do ECCs do? How do they deal with complaints and what are these complaints about? This infographic summarizes what ECC-Net can mean to you.
09/12/2020 ECC-Net report: The impact of counterfeiting on online consumer rights in Europe
How does counterfeit impact online consumer rights? What are the risks of buying counterfeit on the Internet and which tips should consumers in Europe adopt to avoid unpleasant surprises by purchasing these products? With its report ECC-Net wants to empower all parties, from traders to authorities but especially consumers who shop online.
09/12/2020 The 5 commandments for safer internet use
Buying, downloading and networking on the internet: keep it safe thanks to the 5 commandments for safer internet use.
09/12/2020 ECC-Net Report: Trust marks report 2013 - Can I trust a trust mark?
Trust marks on website increases consumer confidence when shopping online. To date, a wide variety of online trust marks related to ecommerce exist but are unknown by consumers. The ECC-Net collected all 54 European trust marks and lists useful tips for online consumers.
09/12/2020 Is it safe to buy counterfeit goods?
This online brochure explains why it is not a good idea to buy counterfeit and how you can avoid buying fake products on the Internet.
