European Consumer Centre Belgium
Your consumer rights do not stop at the border. Have you encountered difficulties after making a purchase abroad? Then consult our services for free information, advice and mediation by the European network.
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In the spotlight
Toll roads in Europe
In some countries you have to pay toll to use the roads. Sometimes that toll comes in the form of a vignette, sometimes you pay per kilometre driven. You should also watch out for ‘invisible’ toll roads!
Read moreDigital content and services
Do you ever download or stream movies? Are you active on social media? This type of digital content and services has been subject to new rules since June 2022. We have analysed them in fine detail on your behalf.
Read moreFlight brought forward, now what?
Has your flight been brought forward by more than an hour? According to the European Court of Justice, you then have the same rights as provided for by the European legislator in the event of a canceled flight.
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