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09/12/2020 Paying by Internet
Buying and selling on the internet are increasing rapidly. The payment possibilities are also becoming more and more numerous. Here is an overview of the most commonly used payment methods.
09/12/2020 ECC-Net Report: Cross-border car purchases - Summary
Purchasing a car, whether it is new or second-hand, can be one of the biggest, and sometimes stressful, financial decisions consumers make. EU consumers often look to other Member States to find a particular model, for better value for money, or simply for more choice, however it can be a complicated journey. ECC-Net summarized its extensive study with practical advice.
09/12/2020 10 ECC-Net tips on how you can avoid buying fake products on the Internet
The ECC-Net wants to show why the purchase of counterfeit goods is a bad idea. These 10 tips at a glance help to identify trustworthy webshops from others.
20/11/2020 (20/11/2020) Support to more than 1 million European consumers: ECC-Net celebrates 15 years of cross-border consumer protection
What to do when your flight to Poland is cancelled? When the handbag you bought in Italy is damaged? When you are caught in a subscription trap? Since its creation, the European Consumer Centres Network (ECC-Net) has assisted more than one million consumers with issues like these. In the context of COVID-19 outbreak alone, over 90,0000 consumers turned to ECC-Net for help. Today, the Network celebrates its 15th anniversary.
15/09/2020 ECC empowers consumers
Consumer problems, they really do exist. Unfortunately! But what can you do to resolve your dispute ? And where can you go with your consumer complaint? Find out by playing our game!
12/09/2020 15 years of the ECC-Net, 15 years of consumer protection
Discover everything you need to know about the ECC-Net, our activities and achievements over the last 15 years in this video! Looking for more information about our Network? Check out our anniversary website www.eccnet.eu as well.
17/06/2020 Digital services
Are you planning on acquiring a streaming subscription in the near future? Be aware of what you’re paying for, and what you should pay attention to before setting up your account.
17/06/2020 Online music, films, e-books
Are you planning on acquiring a streaming subscription in the near future? Be aware of what you’re paying for, and what you should pay attention to before setting up your account.
18/05/2020 Travel Cancellations due to COVID-19
The European Commission considers the voluntary travel voucher an attractive alternative to a reimbursement in money.
30/03/2020 Your legal guarantee and your right of withdrawal: do you know the difference?
Thanks to the legal guarantee and the right of withdrawal, consumers enjoy a strong position in disputes about purchases in Europe. But do know when you should rely on one over the other?
