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20/01/2017 Unsolicited telephone sales
Following a telephone call, you received an invoice for an unsolicited product. This smells like a telephone sale that is completed under duress. ECC Belgium explains your rights.
27/12/2016 Cooling-off period of 14 days
You can withdraw from your purchase by phone in many cases. Find out when and when not.
08/07/2021 Cancelling a subscription
Do you want to cancel an subscription concluded on the Internet? Find out your options!
08/07/2021 Cancelling a subscription
Do you want to cancel a subscription concluded by phone? Find out your options!
27/12/2016 Cooling-off period of 14 days
You can withdraw from your online purchase in many cases. Find out when and when not.
08/07/2021 Reselling a timeshare
You want to get rid of your timeshare? And a resale company offers its services? Caution. ECC Belgium explains it for you.
08/07/2021 ODR platform: designed for all your online consumer disputes
If you've had a problem with an online purchase, you can use this platform to try to reach an amicable and out-of-court settlement.
29/07/2020 Brochure: Renting a car in Europe
Want to rent a car? Booking, general terms and conditions, warranty, insurance, inspection of the vehicle, accidents and breakdowns: ECC highlights the correct reflexes in this brochure.
18/06/2019 Hoteling.com
Hoteling.com went bankrupt. Are you a victim? ECC Belgium explains what you can do to recover your money.
