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24/02/2022 Flight brought forward, now what?
Has your flight been brought forward by more than an hour? According to the European Court of Justice, you then have the same rights as provided for by the European legislator in the event of a canceled flight.
24/02/2022 Jobs
Are you a student in communication or marketing? And are you looking for an internship as part of your studies? Contact us by email. We might be able to offer you something interesting.
22/09/2021 Online Payments: most important rules
Online payments are now more secure than ever thanks to the mandatory use of two-factor authentication. But what exactly does this mean?
22/09/2021 Spare parts and repairs
Expensive household appliances that fail too quickly? If so, you would want to repair them or have them repaired. Right? You are entitled to a repair, up to 7 to 10 years after purchase.
02/09/2021 Returning a parcel
Did you receive the wrong goods or are you unsatisfied with your purchase? In both cases, barring a few exceptions, you can send the goods back to the seller. Remember these tips.
01/07/2021 Travel to and from Belgium
Since 1 July it has been easier to travel within the EU thanks to the Covid certificate. Many countries work with colour codes. What are the rules?
16/06/2021 Travelling with your dog, cat or another pet
Will you be travelling with your dog, cat or other pet? Check out which identification and other requirement are needed.
25/05/2021 Question of the month
My flight was cancelled by COVID-19 almost twelve months ago and I am still waiting for a refund. What can I do?
07/05/2021 (07/05/2021) Europe Day 2021
ECC-Net has recovered a total of over 4 million euros since the beginning of the pandemic for consumers who suffered travel cancellations or another COVID-19 related breach of their rights.
