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14/11/2018 The ECC Belgium in 30 seconds

05/11/2018 #ImNotFake

Nanac and ECC Belgium conducted launched an awareness campaign under the motto #ImNotFake. With this campaign, we wanted to show to young people why the purchase of fake goods is a bad idea.

26/07/2018 What is a package travel arrangement?

The type of travel you book will affect your rights. That’s why you should know what type of holiday you are booking: a package travel or a linked travel arrangement.

26/07/2018 Right to information

You are entitled to receive specific information, both before and after the booking. What kind of information? ECC Belgium explains.

26/07/2018 Package travel

Package travel and linked travel arrangements: what is the difference and what are the implications for your rights? ECC Belgium explains.

26/07/2018 Cancelling your package travel arrangement

Unexpected circumstances may occur as a result of which you may no longer be able to travel. Your rights vary, depending on whether you cancel, or the travel operator cancels the arrangement.

26/07/2018 Protection in the event of bankruptcy

Have you booked a package travel arrangement, but the travel operator or reseller has gone bankrupt? Fortunately, you are protected in the event of bankruptcy with full cover for any amounts paid.

26/07/2018 Transferring a package travel arrangement

If you cannot travel, you can transfer the package travel arrangement to someone who meets the conditions in the agreement. Notify your travel operator as soon as possible, at least 7 days before the trip.

26/07/2018 Changing a package travel arrangement

The travel operator can change your package travel arrangement or increase the price, even after written confirmation of your package travel agreement. What can you do in the following situations?

26/07/2018 Problems, what now?

Is your hotel affected by building work? Is the pool closed? Has your flight been cancelled? Make sure you know what you are entitled to if your trip is not implemented correctly!