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20/02/2018 Compensation in the event of an accident
What are you entitled to in the event of a bus/coach crash? ECC explains.
20/02/2018 Inspection body
Have you submitted a complaint to the transport company but are not happy with the way it has been dealt with? In that case you can contact the inspection body.
20/02/2018 Cancellation, delays and overbooking when travelling by coach
What are you entitled to if your bus/coach journey is cancelled or delayed? Discover the advice from ECC.
20/02/2018 Disabled coach traveller
The transport company must not prevent you from entering the bus/coach, except in the following two exceptional circumstances. Which? Keep on reading.
20/02/2018 Coach travel
Do you sometimes travel by bus or coach? Ensure that you know your rights before you travel, anywhere in Europe.
08/02/2018 Quality Charter
The quality charter explains what you can expect from ECC Belgium and the ECC-Net.
03/08/2017 Travelling by train, boat, coach
Know your rights when travelling by train, boat and bus.
13/07/2017 Our annual reports
What did the European Consumer Centre Belgium accomplish in recent years? Curious? Discover it in the annual reports!
06/07/2017 Cancelling your accommodation
There is no provision for a legal cooling-off period for holiday and accommodation bookings. You are bound as soon as you have confirmed the booking. Unless the accommodations terms and conditions state differently.
