Coach travel

Do you sometimes travel by bus or coach? Ensure that you know your rights before you travel, anywhere in Europe.

European Regulation 181/2011 applies to all travel by bus/coach. Irrespective of the distance covered, all bus and coach passengers are entitled to travel information before and during their journey, and to information about their rights as a passenger

The directive mainly governs your rights and compensation for bus/coach travels of 250 km or more in the event of:

It also focuses on disabled bus/coach passengers and obliges member states to appoint an inspection body, which you can contact should you have complaints.