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08/07/2021 Problems, what now?
Hotel an holiday accommodation bookings are not subject to any specific legislation. Do yo encounter a problem? You'll have to look for the answers to your questions in the terms and conditions of your travel contract. The ECC explains.
08/07/2021 Tips
Looking for somewhere nice to stay the night? A few tips to avoid unpleasant surprises
20/06/2017 Low emission zones in France
Do you intend to travel to France by car? France has implemented environmental zones which you may only access with an Air Quality Certificate. Find out how to get one.
27/04/2017 Accommodation
Looking for somewhere nice to stay the night? ECC explains who is responsible in the event of a problem, whether you can cancel a booking and gives a few tips.
08/07/2021 15/03 is World Consumer Rights Day
At this special occasion, the ECC-Net launches its report on the impact of counterfeiting on online consumer rights in Europe and publishes 10 tips on how to avoid bying counterfeit on the Internet.
08/07/2021 (14/03/2017) The impact of counterfeiting on online consumer rights in Europe
At this special occasion, the ECC-Net launches its report on the impact of counterfeiting on online consumer rights in Europe and publishes 10 tips on how to avoid bying counterfeit on the Internet.
29/07/2020 Safer Internet Day
Buying, downloading and networking on the internet: keep it safe thanks to the 5 commandments for safer internet use on this Safer Internet Day.
22/02/2018 Online sale of e-cigarettes
Online sales of e-cigarettes and consequently imports from webshops abroad are prohibited in Belgium.
24/01/2017 What is an off-premise purchase?
Have you bought something from a doorstep seller, a stall at the weekly market in your holiday resort, a stall in your ski resort or at an exhibition or trade fair? Remember: the concept of an ‘off-premise sale’ does not necessarily apply to all the above situations.
