Going on holiday and looking for somewhere nice to stay the night? Please be aware that liability depends on the way in which you book your accommodation. Having problems? In that case you will have to consult the general terms and conditions in your travel contract. In the meantime ECC offers some useful information:
- Who is responsible in the event of a problem?
- When are you entitled to cancel your reservation?
- How can you avoid unpleasant surprises?
Did you book online? In that case the regulations applicable to online purchases apply.