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08/07/2021 Problems with delivery
Are you waiting for delivery but your phone purchase does not arrive? Find out what you should do.
28/07/2016 Guarantees on telephone purchases
You have a two-year legal guarantee on your telephone purchases. How to take advantage of it and what is a commercial guarantee?
27/07/2016 Online purchases
Placing an order online? Handy, no? But beware. This can be risky. ECC Belgium explains.
27/07/2016 Problems with delivery
Are you waiting for delivery but your online purchase does not arrive? Find out what you should do.
27/07/2016 Guarantees on online purchases
You have a two-year legal guarantee on your online orders. How to take advantage of it and what is a commercial warranty?
27/07/2016 Cancelling an online purchase
You can withdraw from your online purchase in many cases. Find out when and when not.
04/09/2025 Cancelling your trip
Cancelling a trip is not always free-of-charge. Check the terms and conditions of your agreement, or of your insurance - if you are insured.
27/07/2016 Booking your trip
Enjoy your holiday with the proper preparation and a perfect booking.
11/08/2016 Europe at your service
Where do you find info about the European Union? ECC Belgium compiles the sources for you.
11/08/2016 Information for private individuals
Bent u als Europese consument op zoek naar advies en informatie over uw rechten? ECC wijst u de weg. Are you, as a European Consumer, looking for advice and information about your rights? ECC shows the way.
