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08/07/2021 Which court?
Which court is competent for your dispute with a trader? ECC Belgium provides a general overview.
11/08/2016 Class actions
Have you been treated unfairly, similar to other consumers? Opt for a class action for collective redress: stronger together.
11/08/2016 Information for commercial enterprises
Do you represent a European enterprise? And do you have questions about its rights? ECC Belgium shows you where you can get help.
15/07/2016 Guarantee on your in-store purchase
You have a two-year legal guarantee on your in-store purchases. How to take advantage of it and what is a commercial warranty?
07/09/2016 Cancelling a subscription
Do you want to cancel a subscription contracted in a shop/store? Find out your options.
07/09/2016 Problem with delivery
The product you ordered is not in stock or too heavy but the delivery keeps you waiting a long time. ECC explains.
