Do you feel that you have been treated unfairly – similar to other consumers? Approach the court as a group, using the class actions or collective redress procedure.
Since September 2014, injured parties can approach the courts in Belgium as a group. Relevant conditions?
- You have all incurred damages as a result of the same issue.
- Your interests are being defended by a group representative who complies with the appropriate legal requirements (e.g. a consumer organisation).
It is advisable to collect relevant information from other victims as soon as possible. For example, has your flight been cancelled? Discuss your proposal for collective redress immediately with other passengers.