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02/11/2015 Face to face
As a consumer, you are protected by specific legislation when making a purchase in a shop/store or off-premises. Find out how.
02/11/2015 Luggage on the airplane
Your checked-in luggage got lost, damaged or delayed? Check out what you need to do to get compensated!
02/11/2015 Denied boarding
Were you denied access to your plane? Check out your rights in case of denied boarding.
07/09/2016 Cancellation or delay of your boat trip
Was your boat trip delayed? Or even cancelled? Then you will need to know what to expect. ECC Belgium gives advice.
07/09/2016 Boat trips: persons with reduced mobility
Persons with disabilities who want to take the boat, can count on extra EU protection.
