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12/02/2020 Coronavirus and your consumer rights in Europe
COVID-19 has destabilized our daily lives. Do you have questions about your consumer rights in Europe during these challenging times? We guide you to the answers.
28/01/2020 Contact point Geo-Blocking and Services Directive
If you would like to purchase something from a seller in another member state and you are refused for reasons that seem to be suspicious, please let us know. We will investigate the refusal and check it against current legislation in order to give you legal advice.
18/06/2019 (20/06/2019) Geo-blocking
Consumers can buy from any European web store, but often they are not aware that these web stores are not obliged to deliver anywhere in Europe.
23/01/2019 ESTA for the USA
Are you due to travel to the USA? Be vigilant when you apply for an ESTA online. There are various copycat websites on the internet that pretend to be official sites and will charge you more.
23/01/2019 Geo-blocking
Buying from your chosen webshop, anywhere in the EU? No problem! Geo-blocking has been banned since 3/12/2018. ECC Belgium explains the details of the European regulation.
05/11/2018 #ImNotFake
Nanac and ECC Belgium conducted launched an awareness campaign under the motto #ImNotFake. With this campaign, we wanted to show to young people why the purchase of fake goods is a bad idea.
04/07/2018 Bankruptcy Athleteshop
On 2 July 2018 the court declared the bankruptcy of the Dutch webshop Athleteshop. Did you make a purchase but the order hasn’t been delivered? The ECC gives you advice on what to do.
23/05/2018 Do the WebshopCheck
Feeling secure when browsing the internet? Yes, it is possible! Use ECC Belgium’s ‘WebshopCheck’ and purchase securely online.
07/05/2018 (07/05/2018) 25 years of Europe for Consumers
The European market is celebrating its 25th anniversary this year. For Europe Day on May 9th, the ECC-Net reviews some of the most important changes of the quarter century in the field of consumption.
08/02/2018 Quality Charter
The quality charter explains what you can expect from ECC Belgium and the ECC-Net.
