What to do when your flight to Poland is cancelled? When the handbag you bought in Italy is damaged? When you are caught in a subscription trap? Since its creation, the European Consumer Centres Network (ECC-Net) has assisted more than one million consumers with issues like these. In the context of COVID-19 outbreak alone, over 90,0000 consumers turned to ECC-Net for help. Today, the Network celebrates its 15th anniversary.
Consumers can buy from any European web store, but often they are not aware that these web stores are not obliged to deliver anywhere in Europe.
The European market is celebrating its 25th anniversary this year. For Europe Day on May 9th, the ECC-Net reviews some of the most important changes of the quarter century in the field of consumption.
At this special occasion, the ECC-Net launches its report on the impact of counterfeiting on online consumer rights in Europe and publishes 10 tips on how to avoid bying counterfeit on the Internet.