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03/02/2016 Contact
We are here to help. Please do not hesitate to get in touch if there is any consumer issue we may be able to assist with. Our service is free of charge and confidential.
01/02/2016 Your rights
To have certain rights but not be able to use them makes little sense. ECC Belgium would like to explain how you as a consumer can exercise your rights in Europe.
08/07/2021 Free download: 'ECC-Net: Travel' App
This App is designed to be a companion for when you travel. It can help overcome difficult situations and assist in exercising your consumer rights in 25 languages and 30 countries.
08/07/2021 Receiving a commercial quote
Are you overwhelmed by a purchase on the street or at home? What should you look for?
08/12/2015 Travel
You want to travel in Europe? Be well-prepared and know your rights while travelling by plane, boat or train.
08/07/2021 Cancelling a purchase made in a shop
Once you have bought a product or service in-store, you have no right of withdrawal.Do you have any other options?
