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31-08-16 ODR platform: designed for all your online consumer disputes

If you've had a problem with an online purchase, you can use this platform to try to reach an amicable and out-of-court settlement.

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31-08-16 Brochure: Renting a car in Europe

Want to rent a car? Booking, general terms and conditions, warranty, insurance, inspection of the vehicle, accidents and breakdowns: ECC highlights the correct reflexes in this brochure.

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30-08-16 Hoteling.com

Hoteling.com went bankrupt. Are you a victim? ECC Belgium explains what you can do to recover your money.

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19-01-16 Free download: 'ECC-Net: Travel' App

This App is designed to be a companion for when you travel. It can help overcome difficult situations and assist in exercising your consumer rights in 25 languages and 30 countries.

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Free legal help for consumers made possible thanks to the European Union, the FPS Economy and OIPC asbl (Testachats). This project is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them. This disclaimer is also applicable for the FPS Economy who is also a co-funder of ECC Belgium.
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