04-07-18 Bankruptcy Athleteshop
On 2 July 2018 the court declared the bankruptcy of the Dutch webshop Athleteshop. Did you make a purchase but the order hasn’t been delivered? The ECC gives you advice on what to do.
15-03-17 15/03 is World Consumer Rights Day
At this special occasion, the ECC-Net launches its report on the impact of counterfeiting on online consumer rights in Europe and publishes 10 tips on how to avoid bying counterfeit on the Internet.
07-02-17 Safer Internet Day
Buying, downloading and networking on the internet: keep it safe thanks to the 5 commandments for safer internet use on this Safer Internet Day.
31-08-16 Brochure: Renting a car in Europe
Want to rent a car? Booking, general terms and conditions, warranty, insurance, inspection of the vehicle, accidents and breakdowns: ECC highlights the correct reflexes in this brochure.
31-08-16 ODR platform: designed for all your online consumer disputes
If you've had a problem with an online purchase, you can use this platform to try to reach an amicable and out-of-court settlement.
Hoteling.com went bankrupt. Are you a victim? ECC Belgium explains what you can do to recover your money.
You think to order a free sample, but in reality you subscribe to a paid subscription. Read our tips.
19-01-16 Free download: 'ECC-Net: Travel' App
This App is designed to be a companion for when you travel. It can help overcome difficult situations and assist in exercising your consumer rights in 25 languages and 30 countries.