Our mission

The network of 30 European Consumer Centres (ECCs) empowers consumers to know their rights and to take full advantage of the opportunities the Single Market offers.

How we accomplish our mission?

The ECC-Net‘s legal experts assist consumers to solve their cross-border problems free of charge by providing strong legal expertise.

The network offers a unique overview and reliable information about consumer affairs in the Internal Market which can be used for policy making in collaboration with European and national stakeholders.