Compensation in the event of an accident

Has your bus or coach been involved in an accident and have you been injured during a journey of more than 250 km? You are entitled to the following:

  • compensation of maximum 220,000 euro per person and 1,200 euro per item of luggage (unless the member states have increased this amount);
  • appropriate support including accommodation, meals, clothing, transport and first aid. Hotel costs can be limited to 80 euro per night and per passenger, and to a maximum of two nights.

In the event of a fatal outcome dependants of the deceased or, where applicable, other relatives can claim the compensation.