Transferring a package travel arrangement
If you are unable to travel you can transfer the package travel arrangement to someone who meets the conditions stipulated in the package travel agreement (e.g. age, visa obligation, etc.). Notify your travel operator as soon as possible, at least 7 days before the trip, in writing or by e-mail.
The travel operator will confirm the transfer costs, which must be reasonable and must not exceed the actual cost incurred by the travel operator. They must also provide proof of any additional fees, supplements and other costs.
Remember that the travel operator can ask you and the person who is taking over the arrangement to pay the total cost and other fees and costs.